Having troubles? Read before you ask technical help!

Technical support for ALL VERSIONS of FakeFactory's Cinematic Mod.
Please post Character Pimper related questions in the Character Pimper section!
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Having troubles? Read before you ask technical help!

Postby JoWannes » 13 Aug 2009, 10:38

Before you ask technical help:

Do you have the required Half-Life 2 games?

All recent Cinematic Mod versions require 'The Orange Box' to be installed: HL2, Ep1 and Ep2. If you don't own Ep2 e.g., you can't play HL2 and Ep1 in Cinematic Mod, because Cinematic Mod uses textures and other content from Ep2.

Have you already started each game, and made at least one save?

The Cinematic Mod requires each game to be 'unlocked', what means you already started it before, started the missions and made a save.

Are your games and Steam client up-to-date?

Please update your games before installing the Cinematic Mod. Also update your Steam client.
Non-Steam clients and games are not supported.

Do you have the right OS (operating system)?
You need at least Windows XP. But:
32 bit versions (x86) are NOT supported. The CM doesn't run stable on a 32bit OS...
The only thing you can do: play Cinematic Mod 10 LE (Light Edition), with a limited number of HD textures.

Do your computer meets de minimal requirements?
For the latest CM versions, you need:
  • A DX9 capable graphical card with at least 512 MB VRAM. (1024+ MB recommended)
  • 3 GB RAM (4 GB recommended)
  • A fast dual-core CPU
If your computer doesn't meet those requirements, you can try previous versions. You can find the requirements in the Info & Changelog section of every Cinematic Mod.

Already selected the models you want using the Character Pimper?
After installation of the CM and after each update, you need to select the models you want, using the Character Pimper!

You're still there? Yes?
Good, if this doesn't fix your problem, open a topic and ask for help! ;)

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